Contact
Contact and support
Questions about your account, deposits, withdrawals or bonus are answered by Mostbet support — the 24/7 live chat inside the app and site — because only the operator can see your account. This site is a guide and does not run a support desk.
Mostbet support: account and money questions
Open the chat icon in the app or site — it is available around the clock, including in English. Have your account ID ready, and for a withdrawal question the request number from the cashier history. E-mail and messenger contacts are listed in the “Contacts” section of the operator’s site; we do not copy them here because they change.
Before writing to support, check the three usual causes of a stuck payout: unfinished verification, an active bonus with unmet wagering, and a payment method that does not match the account holder. The withdrawal page has the checklist.
Feedback about this site
If a page here is out of date — a method that no longer appears in the cashier, a changed offer, a broken link — tell us through the feedback option of the Mostbet affiliate programme or simply check the operator’s site, which is always the authority. We correct pages and update their dates; we do not handle personal data, complaints against the operator or disputes about winnings.